GRA to restore GCNet system today


The Ghana Revenue Authority (GRA) is expected to restore the GCNet system today, Wednesday, 29 April 2020.

This follows complaints by agents amongst others about challenges they are facing in processing their customs documents at the Integrated Customs Management Systems (ICUMs).

The GRA in a statement said, “Management of GRA as part of efforts to resolve these challenges is having consultations with management of GCNet for the restoration of the GCNet GCMS services.”

It added that the discussions are almost concluded and management is hopeful that the GCNet GCMS system will be operational by today 29 April 2020.

Continuing, it said, “management regrets any inconvenience that the disruptions have caused all its cherished stakeholders.”

The GRA on Tuesday, 28 April 2020 said beginning 1 June 2020, all import and export transactions will be processed only through the new ICUMS.

Accordingly, all existing transactions that began processing prior to 31 May 2020 that have not been completed in the Ghana Customs Management System (GCMS) shall, however, be reprocessed through the new Integrated ICUMS.

The GRA noted that the decision affects transactions that have been paid before or after duty.



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